Welcome to Hill Brow Partnership
Hill Brow Surgery was established in the 1920s; looking after patients in Staincross and surrounding areas. In 2017 we merged with Rotherham Road Surgery, Smithies, and now look after 17,500 patients. The Practice has 11 GPs and a full Nursing Team. As a training practice we normally have two GP Registrars working with us, as well as medical students and student nurses.
Patients can be seen at either of our surgeries and most of our Doctors hold surgeries at both sites.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
If you have a fever and/or a new cough please DO NOT enter the surgery. Please stay at home, self isolate for 7 days, look at the latest guidance from the Government regarding self-isolation.
If you are unwell and feel that you need medical attention, then contact 111 via their website 111.nhs.uk. In an emergency contact 999 and mention that you could have Coronavirus.
The NHS have supplied the following URL links for patient's who have access to a smartphone or computer to gain advise of what to do next.
Hill Brow Surgery invites you to join DoctorLink.
We have been looking at how we can improve access to Practice services; Doctorlink is our new online service where you can access:
- Symptom Assessment
- Signposting to other appropriate healthcare services e.g. A&E, dentist, pharmacy
- Appointments with your own GP Practice
We ask that you undertake a symptom assessment through DoctorLink. The symptom assessment will ask you a number of questions to help to identify your problem. The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP/nurse or self-care.
If your outcome indicates that an appointment is required at Hill Brow Surgery, an email is sent to the Practice to contact you to book an appointment within the timeframe specified through the assessment outcome.
The information you provide will be shared with your GP Practice (where appropriate) and will assist in providing robust information of your symptoms to the required clinical team member prior to your appointment.
Helping Yourself - Minor Illness and Self Help
You don't always need to visit your doctor to get treatment. Have a look through the Minor Illness and Self Help pages to see how you can help yourself to get well soon before contacting the surgery.
Our Reception staff have been trained to be able to help signpost patients to the most appropriate clinician or service; relevant to your specific problem. This should mean that your issues are resolved quickly and, by reducing unnecessary use of doctors appointments, will ensure that those patients who do need to see a doctor can be seen sooner.
Reception staff may ask for basic information about your illness, they have been asked to do this by the Doctors, and we hope that you will assist us by answering their questions to enable them to deal with your enquiry as efficiently as possible.
Closed for Training
Surgery is closed for appointments with General Practitioner and Practice Nurse on the following afternoons, for training purposes:-
- 2nd September 2020
- 16th September 2020
- 21st October 2020
- 18th November 2020
- 9th December 2020
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.